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WHY SELL ON KGWEBO YA SECHABA

Join a marketplace where buyers around the
country shop for all locally sold items

Low Fees

It doesn’t take much to list your items
and once you make a sale, Kgwebo Ya Sechaba’s transaction fee is just 2.5%.
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Powerful Tools

Our tools and services make it easy
to manage, promote and grow your
business.
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Support 24/7

Our tools and services make it easy
to manage, promote and grow your
business.
Learn More
1

Register and list your products

  • Register your business for free and create a product catalogue. Get free training on how to run your online business
  • Our Kgwebo Ya Sechaba Advisors will help you at every step and fully assist you in taking your business online
2

Receive orders and sell your product

  • Get free training on how to run your online business
  • Our Kgwebo Ya Sechaba team will help you at every step and fully assist you in taking your business online
3

Package and ship with ease

  • Our options for delivery will be available to all suppliers and get tracking of products and notifications
  • Our selected providers listed will help you at every step and fully assist you in taking your package from shop/home to clients with peace of mind
4

Get payments and grow your business

  • To enable your business growth, we offer secure payment systems designed to protect both buyers and sellers from fraud. These systems utilize various security measures, including encryption, tokenization, and authentication, to ensure the safe processing of payment information. While security checks may cause slight delays in transactions, they are crucial for preventing fraud.
  • Our team is dedicated to providing support and assisting you with account oversight and transactions, ensuring peace of mind. We aim to keep all transactions secure and free from disruptions caused by fraud.

BEST FEES TO START

Affordable, Transparent, and Secure

We offer a low-cost, predictable fee structure that puts more money back into your business. For just R250 a month, you can list up to 50 items. A final value fee is only applied once your item sells, ensuring you retain a larger portion of your profit.

R250
Listing Fee
5%
Final Value Fee

Here's what you get for your fee:

  • R200 Listing Fee: Covers up to 50 items listed in a month.
  • 5% Final Value Fee: A simple and clear percentage on all completed sales
  • Turn your passion into profit with our seller benefits

Secure payments with Escrow and Ozow

To ensure a safe and secure buying and selling experience, we process all payments using a combination of Ozow and an escrow system.

Here’s how it works:

  • Buyer pays securely: When a customer purchases from you on kgweboyasechaba, they will use Ozow to make an instant EFT directly from their bank. The funds are then held securely in our neutral, third-party escrow account, protecting both you and the buyer.
  • Funds are held in escrow: The funds stay in the secure escrow account until the buyer receives their order and confirms that they are satisfied.

You get paid: Once the buyer confirms that the transaction is complete and satisfactory, the funds are released from escrow and deposited directly into your designated bank account.

Listing fees are billed for 250 ZAR, so if your bank’s currency is not ZAR,
the amount in your currency may vary based on changes in the exchange rate.

FREQUENTLY ASKED QUESTIONS

Here are some common questions about selling on Kgwebo Ya Sechaba?

How do fees work on?

For a flat fee of R200 per month, you can list up to 50 items on kgweboyasechaba. There is also a 5% final value fee, which is charged on the total sale price of an item after it has been sold. 

Payment and security

To ensure a secure buying and selling experience, kgweboyasechaba uses a combination of Ozow and a secure escrow system for all transactions. 

How it works

  1. Payment by the buyer: When a customer buys from you, they will pay using Ozow’s instant EFT service. The payment is then held securely in an escrow account.
  2. Order completion: The funds are held in the escrow account until the buyer receives their order and confirms that they are satisfied.

Payout to you: Once the buyer confirms the transaction, the funds are released from the escrow account and deposited directly into your bank account.

How do I get paid?

  1. Buyer Pays Securely: When a buyer purchases your item, they will use Ozow’s instant EFT service to make a payment directly from their bank account.
  2. Funds Held in Escrow: The buyer’s payment is then held in a neutral, third-party escrow account. This protects both you and the buyer by ensuring the funds are secured until the transaction is complete.
  3. Order Fulfillment: You, as the seller, proceed with delivering the order.
  4. Buyer Confirmation: Once the buyer receives the item and confirms that they are satisfied with the order, they will approve the transaction.
  5. Funds Released: After buyer confirmation, the funds are released from the escrow account.
  6. Payout to Your Bank: The released funds are then deposited directly into your designated bank account. 

This system ensures that you are guaranteed payment once the buyer approves the transaction, reducing risks associated with online sales.

PAYMENT

 What Payment Methods Are Accepted?

    • Marketplace escrow accepts a variety of payment methods, with the most common being credit and debit cards and digital wallets( coming later). We accept a wide range of payment methods, including bank transfers, credit/debit cards, and digital wallets like PayPal and Apple Pay. alway be aware of our options as well grow with time.
    • For our security feature well be using escrow tool.
    • Escrow accepts a wide range of payment methods, including bank transfers, credit/debit cards, and digital wallets like PayPal and Apple Pay. Other common options include checks, ACH debits, and online payment services like Stripe. The specific accepted methods can vary depending on the escrow service provider. 
  1. Credit/debit cards
  2. PayPal
  3. Apple Pay
  4. Google Pay
  5. Stripe
  6. ACH debit
  7. Virtual credit cards
  8. Electronic Funds Transfer (EFT) 
  9. MoneyGram.

What Shipping Methods Are Available?

  • We have local and large business providing this service, who will work with guide lines
  • including standard, express, and economy courier services

Alternative options include Pargo, which uses store-to-store and locker-to-locker services, and PAXI, which uses Pep Stores for collection.

Do You Ship Internationally?

Yes, international shipping to and from South Africa is possible, with many companies offering services and South Africa playing a strategic role in global shipping lanes. services like TUNL to send or receive packages internationally.

How Long Will It Take To Get My Package?

Domestic packages in South Africa typically take 1 to 5 business days to arrive, depending on the service and distance. International shipments can take from one week to several weeks, and delays can be caused by customs, distance, and other factors. For specific timeframes, it’s best to check with your chosen courier, as some offer overnight or 2-4 day options.

Tracking

Each service provider will have their own tracking methods

Order & Returns

 

  • How do I place an Order?

  • To place an order on a marketplace, navigate to the product or trading pair you want, select a “Buy” or “Sell” option, enter the amount, and confirm your order. The specific steps vary by platform, but most involve choosing an item, deciding on the quantity or price, and confirming the transaction
  •  

  • How Can I Cancel Or Change My Order?

    • To cancel or change a marketplace order, you need to act quickly before it ships by using the platform’s “Orders” or “Help” section to find your order and select the option to cancel or edit. If the option isn’t available, you may need to contact the seller directly to request a change or cancellation. Late changes or cancellations will be specially if item has already been sent for delivery 

  • Do I need an account to place an order?

    • Yes, you need a Facebook account to place an order on Facebook Marketplace, but you can browse listings without one by going directly to the Marketplace page. To make a purchase, you will need to log in with your main profile to initiate contact with a seller.

  • How Can I Return a Product?

    • To return a marketplace product, use the online returns center of the platform where you made the purchase to request the return and get shipping instructions. Contact the seller directly if you need to, and you can also find their specific return policy through the returns center. You may need to email customer service to start the return process.

Still have more questions? Feel free to contact us.

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